All Announcements

New AI Agent Upgrades: Call Transfer and Advance AI setting

New Feature

📞 Call Transfer

 

Transfer Call

 

Key Features:

 

  • Seamlessly transfer calls to any phone number.
  • Specify the number for call transfer.
  • Ensure complex queries are handled efficiently.

 

How it Works:

 

  • Specify the number where the call should be transferred.
  • In prompt just add "Transfer call using transfer_call"
  • During the call, the AI agent will transfer the call to the specified number.

 

 

🤖 AI Agent Advanced Enhancements

 

The major upgrade of the week is the advanced AI agent settings- from fine-tuning response times to conveying emotions, these new features are designed to make interactions more efficient, personalized, and natural.

 

⚡ Responsiveness

 

Responsiveness

 

Key Features:

 

  • Fine-tune how quickly your AI agent responds.
  • Adjust the response time to match your preferred communication style.
  • Improve efficiency and caller satisfaction.

 

How it Works:

 

  • Adjust the response speed to your preference.
  • The AI agent will respond at the newly set speed.

 

 

🕰️ TimeZone Settings

 

Timezone

 

Key Features:

 

  • Set a specific timezone for your AI agent.
  • Ensure more accurate and context-aware interactions.

 

How it Works:

 

  • Select the desired timezone.
  • The AI agent will now operate based on the specified timezone.

 

😊 Emotion

 

Emotions

 

Key Features:

 

  • Your AI agent can now convey emotions.
  • Adjust the emotional tone to make interactions feel more natural and relatable.
  • Build a stronger connection with your callers.

 

How it Works:

 

  • Adjust the emotional tone as needed.
  • The AI agent will use the set emotional tone during interactions.

 

🏃 Voice Speed

 

Voice Speed

 

Key Features:

 

  • Customize the voice speed of your AI agent.
  • Choose between a brisk pace or a more relaxed conversation.
  • Experience improved clarity and engagement.

 

How it Works:

 

  • Adjust the voice speed to your preference.
  • The AI agent will speak at the newly set speed.

 

🎙️ Interruption Sensitivity

 

Interruption Sensitivity

 

Key Features:

 

  • Detect and adapt to interruptions during calls.
  • Ensure smoother interactions and better understanding.

 

How it Works:

 

  • Adjust the sensitivity level as needed.
  • The AI agent will adapt to interruptions based on the set sensitivity level.

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