New AI Agent Upgrades: Call Transfer and Advance AI setting
New Feature
📞 Call Transfer
Key Features:
- Seamlessly transfer calls to any phone number.
- Specify the number for call transfer.
- Ensure complex queries are handled efficiently.
How it Works:
- Specify the number where the call should be transferred.
- In prompt just add "Transfer call using transfer_call"
- During the call, the AI agent will transfer the call to the specified number.
🤖 AI Agent Advanced Enhancements
The major upgrade of the week is the advanced AI agent settings- from fine-tuning response times to conveying emotions, these new features are designed to make interactions more efficient, personalized, and natural.
⚡ Responsiveness
Key Features:
- Fine-tune how quickly your AI agent responds.
- Adjust the response time to match your preferred communication style.
- Improve efficiency and caller satisfaction.
How it Works:
- Adjust the response speed to your preference.
- The AI agent will respond at the newly set speed.
🕰️ TimeZone Settings
Key Features:
- Set a specific timezone for your AI agent.
- Ensure more accurate and context-aware interactions.
How it Works:
- Select the desired timezone.
- The AI agent will now operate based on the specified timezone.
😊 Emotion
Key Features:
- Your AI agent can now convey emotions.
- Adjust the emotional tone to make interactions feel more natural and relatable.
- Build a stronger connection with your callers.
How it Works:
- Adjust the emotional tone as needed.
- The AI agent will use the set emotional tone during interactions.
🏃 Voice Speed
Key Features:
- Customize the voice speed of your AI agent.
- Choose between a brisk pace or a more relaxed conversation.
- Experience improved clarity and engagement.
How it Works:
- Adjust the voice speed to your preference.
- The AI agent will speak at the newly set speed.
🎙️ Interruption Sensitivity
Key Features:
- Detect and adapt to interruptions during calls.
- Ensure smoother interactions and better understanding.
How it Works:
- Adjust the sensitivity level as needed.
- The AI agent will adapt to interruptions based on the set sensitivity level.