All Announcements

New AI Agent Upgrades: Call Transfer and Advance AI setting

New Feature

๐Ÿ“ž Call Transfer

Transfer Call

Key Features:

  • Seamlessly transfer calls to any phone number.
  • Specify the number for call transfer.
  • Ensure complex queries are handled efficiently.

How it Works:

  • Specify the number where the call should be transferred.
  • In prompt just add "Transfer call using transfer_call"
  • During the call, the AI agent will transfer the call to the specified number.

๐Ÿค– AI Agent Advanced Enhancements

The major upgrade of the week is the advanced AI agent settings- from fine-tuning response times to conveying emotions, these new features are designed to make interactions more efficient, personalized, and natural.

โšก Responsiveness

Responsiveness

Key Features:

  • Fine-tune how quickly your AI agent responds.
  • Adjust the response time to match your preferred communication style.
  • Improve efficiency and caller satisfaction.

How it Works:

  • Adjust the response speed to your preference.
  • The AI agent will respond at the newly set speed.

๐Ÿ•ฐ๏ธ TimeZone Settings

Timezone

Key Features:

  • Set a specific timezone for your AI agent.
  • Ensure more accurate and context-aware interactions.

How it Works:

  • Select the desired timezone.
  • The AI agent will now operate based on the specified timezone.

๐Ÿ˜Š Emotion

Emotions

Key Features:

  • Your AI agent can now convey emotions.
  • Adjust the emotional tone to make interactions feel more natural and relatable.
  • Build a stronger connection with your callers.

How it Works:

  • Adjust the emotional tone as needed.
  • The AI agent will use the set emotional tone during interactions.

๐Ÿƒ Voice Speed

Voice Speed

Key Features:

  • Customize the voice speed of your AI agent.
  • Choose between a brisk pace or a more relaxed conversation.
  • Experience improved clarity and engagement.

How it Works:

  • Adjust the voice speed to your preference.
  • The AI agent will speak at the newly set speed.

๐ŸŽ™๏ธ Interruption Sensitivity

Interruption Sensitivity

Key Features:

  • Detect and adapt to interruptions during calls.
  • Ensure smoother interactions and better understanding.

How it Works:

  • Adjust the sensitivity level as needed.
  • The AI agent will adapt to interruptions based on the set sensitivity level.