Key Features:

• Gather specific information from conversations such as names, phone numbers, or binary responses.
• Customize what data types you want to extract for efficient information management.

How to Use:

• Go to Actions and click Add Action.
• Select Extract Info, name your action, and specify the info type.
• Click Add Action to save.

Key Features:

• Support for multiple languages, including Italian, Chinese, Russian, and Korean.
• Reach a global audience and provide localized experiences.

How to Use:

• Go to AI Agent Profile > Language.
• Select your preferred language.

Background Noise

Key Features:

Add subtle background sounds like office or café ambiance to make conversations feel more natural.

How to Use:

• Go to Advanced Settings > Background Noise.
• Choose a sound and save.

Real-time transcription visible to the caller, providing full transparency.

Call Filters

Key Features:

Filter calls by various properties like duration, sentiment, or status to find specific call logs easily.

How to Use:

• Click Calls > Filter Icon.
• Choose your filter options and apply.

Duplicating an AI Agent

Key Features:

Duplicate an existing AI agent’s settings to save time on setup.

How to Use:

• Click the agent and select Duplicate.
• Make any adjustments and save.

Maximum Call Duration Control & End Call Silence

Key Features:

• Limit how long your AI agent stays on a call to prevent excessive durations.
• Automatically end a call after a set period of silence.

How to Use:

• Go to Advanced Profile Settings.
• Set the max call duration and save.
• Type the wait time